We use cookies to personalize content, offer social media functions and analyze our traffic. Read more

Terms and Conditions

Version: 2026.1

Effective date: 16 augustus 2026

Supersedes: version 2025.1 of 22 November 2025

📥 Download Documents

Our Terms and Conditions are available in PDF format for your convenience.

Overview

The Terms and Conditions of ID2Bytes® apply to all services we provide, including custom software development, SaaS applications, AI Agents, and support & consultancy.

⚠️ Important: These terms are fully GDPR-compliant and include specific provisions for AI services and international data transfers.

Key Components

🔐 Privacy & GDPR

Article 15: Full GDPR compliance with mandatory Data Processing Agreement (DPA) for all services processing personal data.

🤖 AI Services

Article 23: Comprehensive provisions for AI Agents, including disclaimers for hallucinations, bias detection, and human oversight.

⚖️ Liability

Article 13: Clear liability caps (€100k per incident, €250k per year) with AI-specific exceptions.

🛡️ Security

Article 25: Appropriate technical and organisational measures under Article 32 GDPR, set out concretely in Annex C and per engagement in Annex A. Built on Microsoft Azure, ISO 27001 and SOC 2 certified at platform level, with encryption, access control and incident response.

Services

Our Terms and Conditions cover the following services:

Applicable Law

All agreements between ID2Bytes® and clients are governed exclusively by Dutch law. Disputes will be submitted to the competent court in the district of Zeeland-West-Brabant, the Netherlands.

Contact

For questions about our Terms and Conditions, please contact: