Terms and Conditions

Version: 2025.1

Date: 22 november 2025

Effective from: 1 januari 2026

📥 Download Documents

Our Terms and Conditions are available in PDF format for your convenience.

Overview

The Terms and Conditions of ID2Bytes® apply to all services we provide, including custom software development, SaaS applications, AI Agents, and support & consultancy.

⚠️ Important: These terms are fully GDPR-compliant and include specific provisions for AI services and international data transfers.

Key Components

🔐 Privacy & GDPR

Article 15: Full GDPR compliance with mandatory Data Processing Agreement (DPA) for all services processing personal data.

🤖 AI Services

Article 23: Comprehensive provisions for AI Agents, including disclaimers for hallucinations, bias detection, and human oversight.

⚖️ Liability

Article 13: Clear liability caps (€100k per incident, €250k per year) with AI-specific exceptions.

🛡️ Security

Comprehensive security requirements in accordance with ISO 27001 and NEN 7510 (for healthcare), including encryption, access control, and incident response.

Services

Our Terms and Conditions cover the following services:

Applicable Law

All agreements between ID2Bytes® and clients are governed exclusively by Dutch law. Disputes will be submitted to the competent court in the district of Oost-Brabant, the Netherlands.

Contact

For questions about our Terms and Conditions, please contact: